Provider / Developer: Jaroslav Tuzinsky (AssetFixMe)
Location: Dubai, United Arab Emirates
Support email: [email protected]
If you installed the app via Apple TestFlight/App Store or Google Play: Apple/Google do not provide support for this app.
Please contact us at [email protected].
Support hours: Best-effort (Beta). We typically respond within 1–3 business days.
What to include
- Your Tenant/organization name
- Your user email
- Steps to reproduce + screenshot/video
- Platform: iOS / Android / Web
- Device model + OS version (e.g., iPhone 15 / iOS 18, Pixel 8 / Android 15)
- App version/build (if available)
- Approx. time of issue + timezone
Before you email
- Please do not send passwords, verification codes, or payment details by email.
- If you share screenshots, ensure they do not contain sensitive personal data unless necessary.
- If you report a crash, include what you were doing right before it happened.
Beta expectations (no SLA)
- Some issues may require updates/migrations
- Features may change quickly
- Response times are best-effort
Security
If you suspect a security issue, email
[email protected]
with subject Security.
Legal: Privacy Policy · Terms of Service
